Terms of Service

Last updated: February 5, 2026

These Terms of Service ("Terms") govern your access to and use of ThunderHooks ("Service"), operated by ThunderHooks ("we", "our", or "us").

By accessing or using ThunderHooks, you agree to be bound by these Terms. If you disagree, do not use the Service.

1. Description of Service

ThunderHooks provides webhook capture, inspection, and replay tools for software developers. The Service allows you to:

  • Receive webhooks at permanent URLs
  • Inspect webhook payloads, headers, and metadata
  • Replay webhooks to specified target URLs
  • Configure mock responses for testing

2. Account Registration

To use ThunderHooks, you must:

  • Be at least 16 years old
  • Provide accurate registration information
  • Maintain the security of your account credentials
  • Notify us immediately of unauthorized access

You are responsible for all activity under your account.

3. Acceptable Use

You agree NOT to use ThunderHooks to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Abuse, harass, or harm others
  • Send spam or unsolicited communications
  • Interfere with the Service's operation
  • Use the Service for illegal data collection
  • Circumvent usage limits or billing

Webhook Content

You are solely responsible for the content of webhooks you receive and replay. We do not monitor webhook content but may remove content that violates these Terms.

4. Service Plans and Billing

Free Tier

  • 3 endpoints
  • 100 credits per month
  • 7-day history retention
  • Billed monthly via Stripe
  • Prices as listed on our pricing page
  • Credits reset monthly; purchased packs never expire

Refunds

  • Subscription fees are non-refundable
  • Unused credit packs may be refunded within 14 days of purchase

Plan Changes

  • Upgrades take effect immediately
  • Downgrades take effect at next billing cycle

5. Data and Privacy

Your use of ThunderHooks is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

Your Data

  • You retain ownership of webhook data you receive
  • We process data only to provide the Service
  • Data is retained according to your plan's retention period

Data Processing Agreement

For business customers requiring a DPA for GDPR compliance, contact support@thunderhooks.com.

6. Intellectual Property

Our Property

ThunderHooks, including its design, code, and documentation, is owned by us and protected by intellectual property laws. You may not copy, modify, or reverse engineer the Service.

Your Content

You retain rights to your webhook data. By using the Service, you grant us a limited license to process your data as necessary to provide the Service.

7. API and Rate Limits

  • API access is subject to rate limits as documented
  • Excessive requests may be throttled or blocked
  • Programmatic abuse will result in account termination

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may:

  • Perform maintenance with or without notice
  • Modify or discontinue features
  • Experience downtime due to factors beyond our control

SLA: Paid plans include a 99.9% uptime target. Credits may be issued for extended outages.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY IS LIMITED TO FEES PAID IN THE PAST 12 MONTHS

This limitation applies regardless of the legal theory (contract, tort, etc.).

10. Indemnification

You agree to indemnify and hold harmless ThunderHooks from claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of third-party rights

11. Termination

By You

You may close your account at any time via Settings. Data will be deleted within 30 days.

By Us

We may suspend or terminate your account for:

  • Violation of these Terms
  • Non-payment of fees
  • Extended inactivity (12+ months on free tier)
  • Legal requirements

Upon termination, your right to use the Service ceases immediately.

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Delaware, USA.

Informal Resolution

Before filing a claim, contact us at support@thunderhooks.com to attempt informal resolution.

Arbitration

Disputes not resolved informally will be settled by binding arbitration under AAA rules, except that either party may seek injunctive relief in court.

Class Action Waiver

You agree to resolve disputes individually, not as part of a class action.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or service notification at least 30 days in advance.

Continued use after changes constitutes acceptance. If you disagree, you must stop using the Service.

14. General Provisions

  • Entire Agreement: These Terms constitute the complete agreement between you and ThunderHooks
  • Severability: If any provision is unenforceable, the remainder stays in effect
  • Waiver: Failure to enforce a right does not waive it
  • Assignment: You may not assign these Terms; we may assign them in a business transfer

15. Contact Us

For questions about these Terms: